Back to Home

Privacy Policy

Last updated: January 21, 2025

1. Introduction

NaviGuide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using NaviGuide, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address

• Account credentials

• Profile information

• Quiz responses and generated guides

• Payment information (processed securely through Stripe)

• Communications you send to us

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (browser type, operating system)

• IP address and location data

• Usage data and analytics

• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Generate personalized guides based on your quiz responses

• Process transactions and send related information

• Send promotional communications (with your consent)

• Respond to your comments, questions, and requests

• Monitor and analyze usage patterns and trends

• Detect, prevent, and address technical issues and fraud

• Comply with legal obligations

4. AI and Data Processing

NaviGuide uses artificial intelligence to generate personalized guides based on your quiz responses. Your quiz data is processed by AI systems to create insights about your personality, work style, and communication preferences.

We do not use your personal data to train our AI models without your explicit consent. Your quiz responses and generated guides are stored securely and are only accessible to you and those you choose to share them with.

5. Sharing Your Information

We may share your information in the following situations:

• With your consent: When you explicitly share your guides with others

• Service providers: Third-party vendors who assist in providing our services

• Business transfers: In connection with any merger, acquisition, or sale of assets

• Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication measures

• Secure data centers with physical security controls

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data

• Rectify or update your personal data

• Request deletion of your personal data

• Object to or restrict processing of your data

• Data portability

• Withdraw consent at any time

To exercise these rights, please contact us at privacy@naviguide.ai.

9. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@naviguide.ai

Contact form: Contact Us